Shipping and Replacement Policy
Shipping Policy:
1. Order Confirmation Time:
- Orders are confirmed within 24-48 hours via a phone call or WhatsApp message. You will receive a confirmation once your order has been successfully placed.
2. Order Shipping Time:
- After confirmation, your order will be delivered within 3-5 business days.
3. Shipping Methods:
- We offer standard and expedited shipping options.
- Shipping costs and estimated delivery times are calculated at checkout.
4. Shipping Destinations:
- We currently ship to addresses within KSA.
5. Order Tracking:
- Once your order has shipped, you will receive a confirmation message with tracking information.
- Please allow up to 24 hours for tracking updates to become available.
6. Shipping Delays:
- In the event of unexpected delays in shipping, we will make every effort to communicate with you promptly.
7. Incomplete or Incorrect Addresses:
- It is the responsibility of the customer to provide accurate and complete shipping information.
- We are not responsible for orders shipped to incomplete or incorrect addresses provided by the customer.